Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with an upload pack, song purchase or subscription payment, you can request a full refund within 30 days of the order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net and look up your order using the email on your receipt, or reply to your receipt email.

Subscriptions

You can cancel any time; you keep access until the end of the period you paid for. A renewal payment can be refunded within 30 days of that renewal.

Refunded payments are removed from artist earnings. See also Paddle’s refund policy.